Typical jobs across Jackson County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

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7 job stories

Typical job

What homeowners notice: A household sees a thin line of ants crossing the kitchen counter each morning, always heading to the same corner beside the sink. Wiping the counter clears the trail for a few hours, and then it returns.
What we do: The technician follows the trail back from the corner, through a gap around a water line and into the void behind the sink base. The nest is found there, the ant is identified from the sample, and a bait is placed where the workers already travel. The entry gap is marked on the sketch and the owner decides whether to seal it.
What to expect: The trail is reduced over the following days. The follow-up checks the bait take-up, and the gap is listed on the record as sealed or still open.

1-2 hours typical visit

Typical job

What homeowners notice: A tenant in a shared-wall building reports roaches in the kitchen after dark and a musty smell in the bathroom cupboard. The tenant has not found where the insects are coming from.
What we do: The technician searches the voids behind the fridge, under the sink, around the bath panel and at the pipe through the shared wall. The harbourage is in a void that also serves the next unit, so the neighbor's access is recorded and the building manager is asked to confirm it. Gel bait is placed in the harbourages and a residual treatment goes into the voids the bait cannot reach.
What to expect: The record names the unit, the voids treated and the neighboring void not yet reached, and the follow-up counts the activity in both units.

2-3 hours typical visit

Typical job

What homeowners notice: A household finds droppings beside the garage freezer and chewed food packaging on a shelf. The garage is kept shut at night, but the animal has been using a route along the wall for several weeks.
What we do: The technician checks the garage door seal, the vent screen and the pipe passing through the wall. A gap at the vent is identified as the route, and the rub marks confirm the line the animal follows. Traps are set along the wall where the droppings show travel, and the vent gap is recorded for sealing on the same visit if the owner agrees.
What to expect: The sealing is completed on the visit, the traps are checked at the follow-up and the record shows the catch and the gap closed.

2 hours typical visit

Typical job

What homeowners notice: A household reports insects flying in and out of a paper nest under the eave above the front door. A child has been stung while playing near the steps, and the family has been keeping the door shut.
What we do: The call is sorted as urgent, and the household is told to keep the children indoors until the technician arrives. The technician identifies the insect and the nest, plans the treatment for the cooler part of the day and treats the nest in place from a safe position with the area cleared. The empty nest is taken down on the technician's advice, and the eave is checked for a second nest.
What to expect: The nest is treated and cleared, its position is recorded and the follow-up checks the same eave at the next visit.

1 hour typical visit

Typical job

What homeowners notice: A household preparing a sale notices soft trim along one slab wall and a small mud deposit at the skirting. There is no visible crawl space, and the seller asks for a written check before listing.
What we do: The technician walks the slab perimeter, marks each joint, crack and utility opening on a numbered sketch and checks the point where the sewer line leaves the slab. Inside, the skirting and trim are probed, and the damp soft wood is traced to a crack at the joint. The openings are listed as sealed, open or inside the zone, with the reason for each.
What to expect: The seller receives the sketch and the list before listing and decides which openings to seal. The soil zone is re-measured where the crack was sealed, and the record is kept with the building.

3-4 hours typical visit

Typical job

What homeowners notice: A household preparing a sale notices a soft sill in the cellar and a door that has begun to stick. There is no visible tube, and the seller asks for a written inspection before listing.
What we do: The technician inspects the exterior first, then the cellar, sounding and probing the sill, the joists over the cellar and the wood at the foundation. Moisture readings are taken where the wood is damp, and one section of the sill is found to be attacked. The findings, the photographs and the limits of the inspection are written into the report, and the damaged wood is named so a carpenter can scope the repair.
What to expect: The seller receives the report before listing and decides the repair and the disclosure. A follow-up inspection confirms the repaired section once the carpentry is complete.

3-4 hours typical visit

Typical job

What homeowners notice: A shop manager finds droppings and an insect trail in the back stock room on a Monday morning. No customer has complained, but the manager wants a record before the next delivery.
What we do: The visit is booked before opening, with the manager's agreement on the hours. The technician scopes the stock room, the delivery door and the drain, finds an entry gap at the back door and records the activity. Monitoring devices are placed and labelled, and the manager is shown where each one is and what not to move.
What to expect: The shop has a dated service record, the entry gap is listed for repair by the landlord, and the monitoring visits are agreed with the manager in writing.

2 hours, before opening typical visit

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